At gamezon, we believe that gaming should always be fun, safe, and within your control. We are fully committed to providing Filipino players with the tools, resources, and support they need to enjoy the platform responsibly — because your well-being always comes first.
Responsible gaming isn't just a policy at gamezon — it's built into every part of the platform. Here's what we do to make sure every player stays in control.
gamezon enforces a strict minimum age of 21 years for all players, in line with Philippine gambling regulations. Every new account goes through identity and age verification before any real-money play is permitted. No exceptions, ever.
You can set daily, weekly, or monthly deposit and loss limits directly from your gamezon account dashboard. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 7-day cooling-off period to prevent impulsive decisions.
If you feel you need a break, gamezon's self-exclusion feature lets you temporarily or permanently close your account. Exclusion periods range from 30 days to permanent closure. During exclusion, you will not receive any promotional communications from gamezon.
gamezon lets you set session time reminders so you always know how long you've been playing. When your set time is up, you'll receive a clear on-screen notification. Taking regular breaks is one of the simplest and most effective responsible gaming habits.
Our reality check feature sends you periodic pop-up reminders showing how long you've been playing and your net session result. These gentle nudges help you stay grounded and make informed decisions about whether to continue or take a break.
Our responsible gaming support team is available around the clock. Whether you're in Manila, Cebu, Davao, or anywhere else in the Philippines, you can reach gamezon support at any time if you have concerns about your gaming behavior or need help accessing our tools.
There's no shame in stepping back. If gaming stops being fun and starts feeling like a problem, gamezon's self-exclusion tool is here for you. It's quick to activate, takes effect immediately, and you won't be able to reverse a short-term exclusion until the period ends — by design.
During any self-exclusion period, gamezon will block your account access, suspend all pending bonuses, and remove you from all marketing lists. Your account balance will be held securely and returned to you upon verified request after the exclusion period ends.
Important: If you choose permanent self-exclusion, your gamezon account will be closed and cannot be reopened. This decision is irreversible. Please consider a temporary exclusion first if you are unsure.
Follow these steps to activate self-exclusion from your gamezon account. The process takes less than two minutes.
You can also request self-exclusion by contacting gamezon support directly at [email protected]. Our team will process your request within 24 hours.
gamezon puts you in the driver's seat. Use these built-in tools to manage your gaming activity and keep it within healthy boundaries.
Cap the total amount you can deposit into your gamezon account within a single calendar day. Ideal for players who want tight day-to-day control over their spending.
Set a maximum deposit amount for a rolling 7-day period. A great option for players who prefer to budget their gaming funds on a weekly basis.
Control your total monthly gaming budget with a hard cap on deposits. Once the limit is reached, no further deposits are accepted until the next calendar month begins.
Limit how long you can play in a single session. When your time is up, gamezon will log you out automatically and prompt you to take a break before returning.
Cooling-off rule: Reducing a limit takes effect immediately. Increasing a limit requires a mandatory 7-day waiting period. This is intentional — it gives you time to reconsider before raising your spending cap. gamezon will never pressure you to increase your limits.
Problem gambling can affect anyone — regardless of income, background, or how long you've been playing. The earlier you recognize the warning signs, the easier it is to get back in control. gamezon encourages all players to check in with themselves regularly.
The questions on the right are a simple self-assessment tool. If you answer "yes" to two or more of them, we strongly encourage you to use gamezon's responsible gaming tools or reach out to a support professional. There is no judgment here — only support.
Remember: gambling should be entertainment, not a way to earn income or escape problems. If it starts to feel like the latter, that's a signal worth taking seriously.
Do you find yourself spending more money on gaming than you originally planned, even when you set a budget beforehand?
Have you ever borrowed money, sold belongings, or used funds meant for bills or daily expenses like groceries to fund your gaming?
Do you feel restless, irritable, or anxious when you try to cut down or stop playing on gamezon or other platforms?
Have you tried to hide your gaming activity or the amount of money you've spent from family members, friends, or your asawa?
Do you find yourself chasing losses — continuing to play in an attempt to win back money you've already lost?
Has gaming started to interfere with your work, studies, family responsibilities, or social life in a noticeable way?
Do you use gaming as a way to escape stress, anxiety, depression, or difficult situations in your personal life?
If you answered yes to two or more questions, please consider using gamezon's self-exclusion or deposit limit tools. You can also contact our support team at [email protected] for a confidential conversation. Seeking help is a sign of strength, not weakness.
Simple habits that make a big difference. Keep these in mind every time you play on gamezon.
gamezon is built for players who want great entertainment with full control. Set your limits, play within your means, and enjoy everything the platform has to offer — safely and responsibly. 21+ only.